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Outsourced teams

Get extra hands, without hiring

Cogniq provides trained people in India for marketing, software, office work and customer support. We choose and manage them, they work your hours, and you pay less than hiring locally without lowering the quality of work.

Tell us the roles you need Call us
A dedicated team member working UK hours from India, with this week’s completed tasks
A team of support and back-office staff working at laptops in a bright office

Is this you?

  • Your team is stretched, and work is piling up.
  • Hiring takes months, costs a lot, and is hard to undo if it doesn’t work out.
  • You need someone for a few months, or a few hours a week, not a permanent hire.
  • You want people in India but don’t have a company or office there.

How we help

  1. 1Understand the roleWe agree the skills, hours, tools and how you want the work reported.
  2. 2Find the right peopleWe shortlist and interview candidates; you meet them and make the final choice.
  3. 3Set them upContracts, background checks, confidentiality agreements, equipment and secure access to your systems.
  4. 4Manage day to dayAttendance, quality checks and a named point of contact for you. Direct the work yourself or leave it to us.
  5. 5Adjust as you growAdd people, change roles or reduce the team, within the terms of your agreement.

Roles we provide

Customer supportPhone, chat and email support agents, team leads
Back-officeOrder processing, data entry, documentation, admin
Knowledge workResearch analysts, data processing, report preparation
MarketingSEO executives, social media managers, content writers, designers
TechnologyWeb and app developers, testers, WordPress developers
OperationsCoordinators and assistants for e-commerce, education and service businesses

Ways to work with us

Per seat or per hourAdd or reduce people as you need.Dedicated staff → On our payrollStaff employed by us in India, working for you — we handle salaries and legal compliance.Payroll management → Your own wayA setup built around your business.Talk to us →

Support and office work is covered on Customer support & back-office.

Why businesses choose Cogniq teams

Your hoursShifts for the UK, Europe, North America and Australia.
Lower cost, same standardYou pay less than local hiring, without lowering the quality of work.
No hiring riskWe handle recruitment, replacement and employment paperwork.
Secure and confidentialSecure systems and confidentiality agreements as standard; specific controls agreed with you.

Who it’s for: growing businesses that need capacity fast · agencies that need delivery staff · online businesses that need support and operations teams · overseas companies that want people in India without setting up a company.

Questions

What hours will the team work?+

Yours. We staff shifts for the UK, Europe, North America and Australia.

Do we choose the people?+

Yes. We shortlist and interview; you meet the candidates and make the final choice.

Who manages the team day to day?+

We do, with a named point of contact for you. You can also direct their work yourself.

What if someone isn’t working out?+

Tell us, and we will address it or find a replacement.

Is our data safe?+

Secure systems and confidentiality agreements are standard. We agree the specific controls with you before work starts.

Can we add or reduce people later?+

Yes. Notice periods and minimum terms are set out in your agreement.

Is there a minimum team size?+

For dedicated staff, a minimum number of seats applies. We confirm it when we understand your needs.

Need more hands?

Tell us the roles, the hours and when you need people to start. We will come back with a clear plan and price.

Tell us the roles you need
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